At findmydream.com.au, we are committed to protecting your privacy as a customer and an online visitor to our
website. We use the information we collect about you to maximize the services that we provide to you. We respect
the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy
INFORMATION WE COLLECT FROM YOU
In the course of your visits to our website or use of our products and services, we may obtain the following
information about you: name, email address, home address, telephone number, credit card details, billing
address, geographic location, IP address, profile details, marriage proposal information, images of you, survey
responses, support queries, blog comments and social media handles (together ‘Personal Data’).
Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone
under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that
information as quickly as possible. If you are the parent or guardian of a child and you believe they have
provided us with Personal Data without your consent, then please contact us.
You can review, correct, update or delete your Personal Data by either logging into your account and making
the changes yourself or contacting us directly to do so.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We use the information we collect to deliver our services to you,
including: communicating with you, providing technical support, notifying you of updates and offers, sharing
useful content, measuring customer satisfaction, diagnosing problems and providing you with a personalised
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of
our marketing communications at any time by unsubscribing or emailing us and your request will be actioned
Sensitive information: is a sub-set of personal information that is given a higher level of protection under the
Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin,
political opinions, religion, trade union or other professional associations or memberships, philosophical
beliefs, sexual orientation, sexual practices or sex life, criminal records, health information or biometric
You may share your sensitive information with us if it is important and relevant to you in advertising your
marriage proposal, or in communicating with another user. For example, if it is important for you to meet
someone of the same religion, then you may want to demonstrate that you are of that religion.
We will only use or disclose your sensitive information with your consent, which you grant when you become a
Member of our website. We will only use it the sensitive information for the primary purpose for which it was
collected or secondary purposes directly relating to the primary purpose for which it was collected. The primary
purpose for which it is collected is to perform the services which are to facilitate marriage proposals on our
website, enabling Members to post marriage proposal advertisements, and to communicate, contact and meet other
Members via the website portal and internal messaging system.
Non-Personally Identifiable Information: We also use the information we collect in aggregated and anonymized
forms to improve our services, including: administering our website, producing reports and analytics,
advertising our products and services, identifying user demands and assisting in meeting customer needs
We use our best endeavours to ensure that the personal and sensitive information you post to our website in
a marriage proposal advertisement is only viewable to other Members. However, any information you choose to
make publicly available, such as blog comments and testimonials on our website, will be available for others
to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages
on other websites or if others have copied or saved the information.
STORAGE AND SECURITY OF YOUR INFORMATION
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or
control. All information we receive from you is stored and protected on our secure servers from unauthorized use
or access. Credit card information is encrypted before transmission and is not stored by us on our servers.
To enable us to deliver our services, we may transfer information that we collect about you, including Personal
Data, across borders for storage and processing in countries other than Australia. If your Personal Data is
transferred and processed outside Australia, it will only be transferred to countries that have adequate privacy
We retain your personal information for as long as needed to provide services to you and as otherwise necessary
to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify
you in compliance with the applicable law.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your web browsing behaviour.
information stored on your computer or any Personal Data (e.g. name, address, email address or telephone
number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your
help us provide a better website visitor experience. In addition, cookies and pixels may be used to serve
relevant ads to website visitors through third party services such as Google Adwords and Facebook Adverts. These
ads may appear on this website or other websites you visit.
By consenting and continuing to visit our website, you agree to the placement of cookies on your device. You can
choose to reject cookies by opting out when you visit our site. However, this may prevent you from taking full
advantage of a website.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not and will not sell or deal in Personal Data or any customer information.
Your Personal Data details are only disclosed to third party suppliers when it is required by law, for goods or
services which you have purchased, for payment processing or to protect our copyright, trademarks and other
To the extent that we do share your Personal Data with a service provider, we would only do so if that party has
applicable law. Our contracts with third parties prohibit them from using any of your Personal Data for any
purpose other than that for which it was shared.
DISCLOSURE OF YOUR INFORMATION
We may from time to time need to disclose certain information, which may include your Personal Data, to comply
with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal
proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect
the rights, property or safety of www.findmydream.com.au, our customers or third parties.
If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or
otherwise) customer information, which may include your Personal Data, could be transferred to a purchaser under
a confidentiality agreement. We would only disclose your Personal Data in good faith and where required by any
of the above circumstances.
LINKS TO OTHER WEBSITES
This website may contain links to other websites. These links are meant for your convenience only. Links to
third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware
that we are not responsible for the privacy practices of such other websites. We encourage our users to be
aware, when they leave our website, to read the privacy statements of each and every website that collects
policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting
please contact us at findmydream.com.au and we will respond within 48 hours.